© 2019 Patrycja Whipp/Inkdependent Design. All rights reserved.

FAQ

1. What medium do you work in?

I predominantly use acrylics due to their drying time, however I occasionally paint with oil paints, too. Fluid artworks are created using acrylic paints, acrylic inks, alcohol inks and resin.

 

2. Are your prices negotiable?

Artwork prices listed on the website are not negotiable, unless shipping in not necessary. If the buyer is local, I am happy to personally deliver a piece and take a shipping fee off.

 

3. Do you offer payment plans/lay-bys?

I offer 1 month (5 week) payment arrangements, depending on the artwork value. The buyer receives the artwork once the full payment has been cleared. This option is offered to artworks valued over $500.

 

4. Can you commission an artwork?

Yes, I currently take on artwork commissions, however I am a part-time artist, so timeframe might be longer than expected. It’s recommended to arrange a face-to-face meeting to discuss ideas, colour scheme, style and budget before commencing a custom piece. 50% of non-refundable deposit is required before starting a commissioned piece.

 

5. How do you pack artworks for shipping?

Each sold artwork is fully bubble wrapped and then packed within a heavy duty cardboard. I use road freight service with insurance around Australia, which usually takes 2-4 days, depending on location.

Artworks are shipped within 7 days of purchase. Once a courier is confirmed, the buyer receives the tracking number via email or text message.

 

6. How do you finish your paintings?

Every painting has painted edges and is sealed with 2 coats of satin varnish. The back of each piece has screwed D-rings and a wire across for easy hanging. Each purchased piece comes with The Certificate of Authenticity.
 

7. Do you accept returns/exchanges on artworks?

No, the artwork sales are final. The only exception is if in the unlikely event the artwork gets damaged in transit. If that occurs, the buyer needs to contact me immediately with photos and description so I can lodge an insurance claim.

 

8. Do you ship artworks internationally?

Yes, however shipping needs to be calculated based on location and artwork size/weight. Before purchasing a piece to be sent overseas, please contact me first, so I can send you a freight quote.

Large international painting orders need to be taken off its stretcher bars and rolled in a tube for transit. This is the best way to transport large pieces without a risk of potential damage.

Please note that any taxes and duties related to international orders are the sole responsibility of the purchaser.
 

9. Do you offer limited edition prints and canvas prints of your artworks?

Yes, I do. Please contact me with your preferred size so I can to provide a quote.